Tenant FAQ – Renting with NM Property Management in Santa Fe. If you cannot find an answer to your question, please reach us at 505-633-8864.
Table of Contents
Santa Fe tenant FAQ: Your Top Questions Answered
How Do I Apply for a Rental?
Visit our Available Homes page to view current listings. Each listing has an “Apply Now” button that takes you directly to the online application through our AppFolio portal. The application fee is $45 per applicant.
What Are the Qualification Requirements?
Applicants must have verifiable income of at least 3x the monthly rent, pass a credit and background check, and provide positive rental references. Each application is reviewed individually.
How Do I Pay Rent?
Rent is paid online through your AppFolio tenant portal. You can set up automatic payments via ACH bank transfer or pay by credit/debit card. Log in at your tenant portal to manage payments.
When Is Rent Due?
Rent is due on the 1st of each month. A late fee of 5% of rent applies after the grace period specified in your lease agreement.
How Do I Submit a Maintenance Request?
Submit all maintenance requests through your AppFolio tenant portal. This ensures your request is documented and routed to the appropriate vendor. For after-hours emergencies, call 505-633-8864.
What Is Considered a Maintenance Emergency?
Emergencies include major water leaks, flooding, no heat in winter, gas leaks, fire, or any situation that threatens your safety or could cause significant property damage. Call us immediately at 505-633-8864 for emergencies.
How Does NM Property Management Handle Maintenance?
We coordinate all repairs through our network of licensed, insured vendors in Santa Fe. Once you submit a request, we schedule the repair and keep you informed throughout the process. Learn more on our Maintenance Coordination page.
Can I Have Pets?
Pet policies vary by property. Check the individual listing on our Available Homes page for pet details. When pets are allowed, a pet deposit and/or monthly pet rent typically apply.
Who Is Responsible for Utilities?
Utility responsibilities are outlined in your lease agreement and vary by property. Some rentals include utilities while others require tenants to set up their own accounts with local providers.
Can I Make Changes to the Property?
Any modifications to the property require written approval from NM Property Management before work begins. Unauthorized alterations may result in charges at move-out.
How Do I Renew My Lease?
We will contact you prior to your lease expiration to discuss renewal options. Renewal terms and any rent adjustments will be provided in writing for your review.
What If I Need to Break My Lease?
Early lease termination is subject to the terms outlined in your lease agreement. Contact our office at 505-633-8864 to discuss your options and any applicable fees.
What Should I Expect at Move-In?
You will receive a move-in inspection checklist to document the property’s condition. Review and return this promptly, as it protects your security deposit at move-out.
How Do I Get My Security Deposit Back?
Leave the property in the same condition as move-in (normal wear and tear excepted), return all keys, and provide a forwarding address. Security deposit dispositions are processed within the timeframe required by New Mexico law.
Who Do I Contact for Questions?
For any questions, reach NM Property Management at 505-633-8864 or visit our Contact Us page. Our office is located at 1486 South Saint Francis Drive, Santa Fe, NM 87505.
Have more questions? Browse this Santa Fe tenant FAQ regularly for updates. Our Santa Fe tenant FAQ covers the most common questions from renters in the Santa Fe area.
This Santa Fe Tenant FAQ is designed to help renters understand their rights and responsibilities in Santa Fe, NM. For more information about New Mexico landlord-tenant law, visit the New Mexico Courts website at nmcourts.gov. This Santa Fe tenant FAQ page is updated regularly. We are here to help.
Helpful Links: Available Homes · Application Guide · Screening Process · Contact Us